I flew Kingfisher from Pune to Bangalore today. My experience was very disappointing and totally different from the flights I had remembered last fall (Delhi -> Mumbai). Then there were scores of ground personnel that literally escorted you out of your arriving vehicles at curbside; this time there were none. Last time, the check in agents were cheerful, energetic and equipped with hand held PCs that they used to check us in to our flights as we were alighting from our cars; this time I had to queue up at the counter. The seats in coach felt distinctly smaller and much more cramped than last time. The in seat entertainment was still good (Hindi masala that I don't normally get to watch) but the cheap headphones hurt my ears this time. Finally, their Chairman on the welcome video appeared so different than an international executive you could relate to - whats up with the open collar, large waist and gold chains ?
