Tuesday, December 30, 2008

Yet another new airline

We flew Virgin America to San Diego with the kids.  I have travelled extensively on Virgin Atlantic, and find them to be very strong on the SFO – LON route, great on meals, exceptional on their club rooms (particularly at Heathrow).  Conveniently, they partner with SQ for mileage credit, who are a great partner for them.  This was my first experience with Virgin America though.

In a nutshell, a very positive experience.  Cool (literally – see mood lighting on aircraft above), hip (very new century convenient – purchase, check-in, bags check etc is all self/internet enabled) and just right (no idiotic frills, and wide choice of options).   There were 50 plus programming options to choose from, which the kids promptly managed to get their Mom to figure out and order programming with her credit card.  There were some 10 menu items all orderable from your in seat console and delivered right away upon ordering.  In both cases we paid for what we wanted but got exactly what we needed –didn’t have to see our kids eat high sodium pretzels and get erroneously exposed to the Simpsons !